1. Acceptance of Terms
By accessing and using https://samdigitalagency.com or signing a proposal/retainer agreement with SamDigitalAgency (located at SCO 64-65, 2nd Floor, Sector 34-A, Chandigarh), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services immediately.
2. Scope of Digital Marketing & Web Services
SamDigitalAgency provides 360° digital marketing solutions, including Search Engine Optimization (SEO, AEO & GEO), Google Ads & PPC Management, Performance Marketing, Social Media Marketing, Website Design & Development, Content Writing, Lead Generation, and Branding. The exact deliverables, KPIs, and timelines for each client are governed by the signed Statement of Work (SOW) or Proposal shared prior to project kickoff.
3. Client Responsibilities & Approvals
- Clients agree to provide timely access to necessary assets, brand guidelines, website logins, and ad manager permissions required to execute campaigns.
- Clients warrant that all text, product claims, images, and trademarks supplied to SamDigitalAgency are legally owned or licensed by the client and comply with Indian advertising standards.
4. Retainer Fees, Invoicing & Third-Party Media Spend
- Agency Retainer / Project Fees: All monthly retainer fees are billed in advance and are non-refundable once sprint allocation and campaign work have commenced.
- Direct Ad Spend: Unless otherwise agreed in writing, all third-party advertising budgets (Google Ads, Meta Ads, LinkedIn Ads, influencer fees, or premium plugin licenses) are paid directly by the client to the respective platform via the client's payment method.
5. Intellectual Property Rights
Upon full clearance of all due invoices, ownership of custom website code, final approved brand logos, and bespoke graphic/content deliverables created specifically for the client transfers to the client. SamDigitalAgency retains ownership of its proprietary internal frameworks, scripts, and agency branding, as well as the right to showcase non-confidential campaign results in our portfolio.
6. Mutual Confidentiality
Both SamDigitalAgency and the Client agree to keep all proprietary business data, lead lists, pricing structures, and login credentials strictly confidential both during and after the term of engagement.
7. Limitation of Liability
In no event shall SamDigitalAgency or its directors, employees, or partners be liable for any indirect, incidental, consequential, or punitive damages arising out of third-party platform outages, search engine algorithm updates, or cyber incidents beyond reasonable security controls. Our maximum aggregate liability under any agreement shall not exceed the agency fees paid by the client during the preceding one (1) month.
8. Governing Law & Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Chandigarh, India.
- Registered Office: SCO 64-65, 2nd Floor, Sector 34-A, Chandigarh
- Phone: +91 8284038539
- Email: info@samdigitalagency.com