1. Introduction & Scope
Welcome to SamDigitalAgency ("Company", "we", "our", or "us"), operating via the official domain samdigitalagency.com and headquartered at SCO 64-65, 2nd Floor, Sector 34-A, Chandigarh, India. We respect your privacy and are committed to protecting the personal and business information you share with us when browsing our website, requesting a free digital audit, or engaging our 360° digital marketing services.
This Privacy Policy complies with applicable Indian data protection regulations (including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023) as well as international standards such as the GDPR where applicable.
2. Information We Collect
We collect information in the following ways to deliver and improve our services:
- Information You Voluntarily Provide: Full name, company name, work email address, telephone/WhatsApp number (such as when contacting us at +91 8284038539), website URL, monthly marketing budget, and project requirements submitted via our lead or consultation forms.
- Client Account & Billing Data: When you onboard as a client, we collect billing addresses, GSTIN details, payment transaction references, and authorized platform access tokens (e.g., Google Ads, Google Analytics, Meta Business Suite, or CMS credentials) strictly for campaign execution.
- Automated Technical Data: IP address, browser type and version, operating system, device resolution, referring URLs, pages viewed, and time spent on
samdigitalagency.com.
3. How We Use Your Information
SamDigitalAgency uses collected information for legitimate business purposes, including:
- Preparing and delivering your customized digital marketing audit, SEO roadmap, or proposal.
- Communicating with you via phone, WhatsApp, or email regarding your inquiries, weekly campaign updates, and billing.
- Planning, executing, optimizing, and reporting on SEO, Google Ads, Performance Marketing, Social Media, and Web Development campaigns.
- Improving our website performance, cross-browser compatibility, and user experience.
- Complying with legal, tax, and regulatory obligations in India.
4. Cookies, Pixels & Tracking Technologies
Our website (samdigitalagency.com) uses first-party and third-party cookies, including Google Analytics 4 (GA4), Google Ads conversion tags, and Meta Pixels, to analyze traffic behavior and measure advertising effectiveness. You can control or disable cookies at any time through your browser settings without losing access to the core content of our website.
5. Third-Party Sharing & Confidentiality
We never sell, rent, or trade your personal information or business leads to third-party data brokers. We may share data only with trusted service providers essential to our operations (such as cloud hosting providers, CRM platforms, and payment gateways) under strict confidentiality obligations, or when required by law.
6. Data Security & Retention
We implement industry-standard SSL/TLS encryption, role-based access controls, and two-factor authentication (2FA) across all client accounts and internal databases. Personal data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by Indian tax and corporate laws.
7. Your Privacy Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction or updating of inaccurate or incomplete details.
- Withdraw consent from marketing communications or request deletion of your personal data.
8. Contact Our Grievance & Privacy Officer
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us directly:
- Agency Name: SamDigitalAgency
- Website: https://samdigitalagency.com
- Office Address: SCO 64-65, 2nd Floor, Sector 34-A, Chandigarh, India
- Phone / WhatsApp: +91 8284038539
- Email: info@samdigitalagency.com